9 Skills Essential to a Successful Marketing
Know your market
The success of a
marketing organization depends on its ability to understand its target market.
The marketer who can understand and effectively articulate what customers and
competitors are doing has a foundational marketing skill .
Communicate, negotiate and network
Good marketers are
strong communicators and astute business operators. Your team's communication
skills will help them make deals with suppliers and service providers, maintain
relationships with your customers, and build valuable networks in your market.
Know your strengths and
weaknesses
Evaluating and
understanding your business' strengths, weaknesses, opportunities and threats (SWOT analysis) will help you to make informed
decisions and deliver your marketing effectively. Know the pros and cons of
your business's operating systems, financial commitments, legal obligations and
workforce skills.
Collaborate with your
sales team
If you are a larger
business, you may have separate sales and marketing teams. Your sales team are
an essential part of your marketing success and involving them in developing
your marketing strategies will help you motivate and focus your salespeople to
achieve your marketing objectives.
Understand the 80/20 Rule
Everyone’s heard of
the 80/20 Rule, but you may not realize how important it is in the world of
marketing. Also known as Pareto’s
Principle, in business the rule
tells us that eighty percent of your sales come from twenty percent of your
customers. The actual percentages may vary, but essentially it means that you
have to recognize where your profits come from and specifically target those
customers. Your marketing and advertising budget should take account of this,
or you will be wasting time and effort.
Use customer data to make decisions
Marketers now have
access to a tremendous amount of data. As a result, companies are able to
understand their customers much better than before. Marketers who learn
how to collect and analyze customer data in an effort to make better decisions
will be in extremely high demand for decades to come.
Critical Thinking
In a 2010 survey by
the American Management Association (AMA), a majority of executives responded
that they need employees with solid critical thinking skills, but the current
pool of workers has not sufficiently developed them. Critical thinking, or the
ability to analyze situations or statements and determine their validity, is
the foundation on which modern management professionals build their careers. Critical
thinking breeds creative thinking, which in turn solves problems. This is
exactly what employers need from managers.
Analytical Skills
Successful marketing managers have analytical minds. They know the value of
the vast amount of data available today, and are highly interested in what that
data can reveal about consumer behavior, efficacy of various marketing
approaches and more. The best managers also know how to look beyond the data
and pick up on trends and patterns that can lead to better, more successful
marketing efforts.
Technical Skills
Because technology will continue to advance and closely influence
how marketing is accomplished, it will always be important for marketing
managers to be tech savvy. Customer engagement will occur in more ways, and
competing for their attention will mean delivering the services and information
they want, through user-friendly apps and relationship-building tools. So while
marketing managers will depend on technology innovators to create the tools,
they must be familiar with what consumers want and how best to deliver it.